I have bought a voucher but haven’t received it?
Firstly, please check your junk mail just to be sure it hasn’t ended up in there. If not then please email firstname.lastname@example.org and we can resend it to you
Can I use my voucher on multiple visits?
Yes you can. You don't have to use the voucher all at once, you can use the voucher over numerous visits at your favourite local Young's pub.
How long is my voucher valid for?
Most vouchers are valid for 12 months. Some promotional vouchers may be shorter, but an expiry date will be visible on your voucher or email
Will my voucher be extended due to lockdown?
We extended all vouchers by at least 3 months from the third lockdown. If you would like to discuss your expiry date please email email@example.com
How do I check where my local Young's pub is?
Please visit youngs.co.uk/our-pubs to find your local pub
Do I need to book to use my voucher?
For dining events, hotel stays and experiences you do need to book in advance, and make sure you quote your voucher number at time of booking. For monetary vouchers or a round of drinks, there is no need to book
I have bought a voucher but have lost the confirmation/ voucher number what shall I do?
Please email firstname.lastname@example.org and we will be able to retrieve your voucher number via your email address
I want to buy several vouchers in bulk, who can I speak to?
Yes, you can speak to us directly at email@example.com to discuss your order